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Inactive for a while

Tommy DinhTommy Dinh Posts: 1FreedomPop Newbie
I havent used my hot spot for a while and now when I try to access it it says that I need to reactivate it. But when I did that, it said an error occurred and now I dont know what to do because the button is gone. Can I have help please?

Comments

  • Jorge Jorge Posts: 3,376 admin
    Hello @Tommy Dinh sorry to hear about your current issue, I will have a forum agent take a look into your account to make sure we get everything good to go :) Please check the email associated with your forum profile as an agent will contact you. Replying to the email from support can be done as you would a regular email (no need to log-in into Zendesk). :+1:
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