Iphone 5 activated but no 3G/4G connection

cccc Posts: 1FreedomPop Newbie
I recently activated my Iphone 5 but it has no wireless connection whenever I got no WiFi covered.
I have tried everything like resetting my PRL but it still doesn't work.
I'm so frustrated now. Please give me a hand to solve this problem.


  • Jorge Jorge Posts: 3,387 admin
    Hello @cc I apologize for the delay in support, I will have a forum agent take a closer look into your iPhone 5 account :) Please check the email associated with your forum profile as an agent will contact you. Replying to the email from support can be done as you would a regular email (no need to log-in into Zendesk).
  • Howard_HurtadoHoward_Hurtado Posts: 10FreedomPop Newbie
    I am having the same issue I factory reset my phone, updated Prl, reset network settings and nothing!!!!
  • Mark TranMark Tran Posts: 1FreedomPop Newbie
    I am also having same problem with no 3G wireless connection over the last week and had tried very thing with all kinds of reset. Appreciate any suggestions.
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