Why does voicemail not work when the phone is off

James FutranskyJames Futransky Posts: 4FreedomPop Newbie
When someone calls my Freedompop Galaxy s3 when the phone is turned off and leaves a voicemail message, the message does not appear on the visual voicemail app after I turn the phone on. Why? How can this be fixed?

I have tested this by calling my cell phone when it is turned off.

Visual voicemail works when the phone is on and I do not answer the call.

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Answers

  • James FutranskyJames Futransky Posts: 4FreedomPop Newbie
    Jorge, now voicemails sent while my phone is off appear after I turn the phone on.
    Thank you for your help.
  • James FutranskyJames Futransky Posts: 4FreedomPop Newbie
    Jorge, you fixed the problem. Thanks.
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