getting error message

pnutpnut Posts: 6FreedomPop Newbie
hello. i am signed in with another account because my other device is getting an error message. my other account is aashially @gmail.com. i am getting this error message - There seems to be a problem with your FreedomPop account. Please contact Customer Service for further assistance.

i dont know what the problem is. please check into my aashially @gmail.com account and let me know what's wrong. i know it can't be an data overage problem. so please let me know.

Av Oliva

Comments

  • pnutpnut Posts: 6FreedomPop Newbie
    can someone please help me?
  • pnutpnut Posts: 6FreedomPop Newbie
    i'm gonna give 48 hours for support or i'm reporting to the ****. i paid for this device and expect service and support.
  • Jorge Jorge Posts: 3,380 admin
    Hello @pnut I apologize for the delay and lack of support you have experienced thus far. I will have a forum agent take a closer look into your account to see what's going on. Please check the email associated with your forum profile as an agent will contact you. Replying to the email from support can be done as you would a regular email (no need to log-in into Zendesk). :+1:
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