Please unlock phone

StaceyStacey Posts: 1FreedomPop Newbie
I acquired a second hand ZTE Force N9100 which I would like to use on my account with another Sprint partner. I emailed customer service a few days ago to request unlocking as instructed on the website. I have received no response so am wondering if someone on the Forum can help me.
I have a lifeline account with Access Wireless/Kroger Wireless which is a Sprint partner. They will only accept Sprint phones for byod. I called them & they will definitely accept this phone. No negative financial data came up on the phone & it activated just fine. However, I need to have FP unlock the phone from it's service as I can receive calls but cannot call out since my number was already ported.
Can someone please contact me regarding this matter as soon as possible?
Thank you in advance for your assistance!

Comments

  • Ali Ali Posts: 6,705FreedomPop Master, Test Role, iOS Master ✭✭✭✭✭
    @Stacey Your phone is active with them but it's just being conflicted with the FreedomPop apps. Simply flash a Sprint ROM and you should be good to go with calling out!
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