Internet Connection to Text/Call????

preston32preston32 Posts: 9FreedomPop Newbie
I had a lot of issues over the weekend receiving and sending texts. I worked and can't get a good data connection at work, but my phone showed a strong 3/4g signal the whole time. But I couldn't connect to messenger.

Why do I need an internet connection to be able to send texts or make a call? I'm curious if that's the case with freedom pop, will I be in trouble if I'm in a bad area and can't get a signal to make a call for an emergency?


  • djinksdjinks Posts: 1,270FreedomPop Newbie, FreedomPop Expert ✭✭✭✭
    FreedomPop is stricty VOIP, hence an internet connection is required (3G/4G or WiFi). Did you try Update Profile and Update PRL?
  • preston32preston32 Posts: 9FreedomPop Newbie
    Yes I have the same issue today. I have a 4G LTE signal with 4 bars. It just says network connection not available? And I can't text or browse the internet
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