My account says 'problem with account, contact customer service'

Erin KimErin Kim Posts: 7FreedomPop Newbie
edited June 2015 in Mobile Phone Service #1
it's my new billing cycle (had service since last year. no issue) and my iPhone5's browser leads me to setuplte.freedompop.com on my 3g/lte connection (btw I downgraded all my services to basic during last cycle)

and after i click 'get account updates now' i get 'problem with account, contact customer service' on top of my account page.

I do not know the reason why this is happening and customer service calls don't work as well.
so please take a look. Thank you so much guys.
Post edited by Erin Kim on

Comments

  • Erin KimErin Kim Posts: 7FreedomPop Newbie
    after i logged out and back in, it works again thanks
Sign In or Register to comment.