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Need to swap phones between accounts for replacement

lone77wulflone77wulf Posts: 2FreedomPop Newbie
I am replacing a broken phone, so I have activated the new one, and set it up. I need to swap the phones between the 2 accounts according to the guides @djinks has posted. I'm not sure what info is needed to do the swap, but can give it as needed.


  • lone77wulflone77wulf Posts: 2FreedomPop Newbie
    Does anyone have any phone numbers for support? I'm 10 days into my 30 to not get stuck paying 2 months of service....
  • Rich Sias (16th)Rich Sias (16th) Posts: 3,124FreedomPop Newbie, FreedomPop Master, FreedomPop Expert ✭✭✭✭✭
    You need the assistance of @Jorge M. to assign a support ticket to accomplish the switch. Since I referred him, maybe he'll see it today or tomorrow and set you up to get started.
    Be my Valentine ZTE, Victory, LG Volt, 803S, & 4 SIMs
  • Jeff HixJeff Hix Posts: 11FreedomPop Newbie
    just the existing accounts
    the kind of device
    The numbers inside the phone after removing the battery (DEC most often)
    and some privacy info for account verification.
    Freedompop Customer Service numbers-(888) 743-8107---(888) 906-3184---855) 703-5785---(888) 673-8518---888) 915-2647--(888) 731-1555--(888) 701-1353, Monday-Friday 8am-8pm PDT.
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