**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY

Need to swap phones between accounts for replacement

lone77wulflone77wulf FreedomPop Newbie Posts: 2
I am replacing a broken phone, so I have activated the new one, and set it up. I need to swap the phones between the 2 accounts according to the guides @djinks has posted. I'm not sure what info is needed to do the swap, but can give it as needed.

Comments

  • lone77wulflone77wulf FreedomPop Newbie Posts: 2
    Does anyone have any phone numbers for support? I'm 10 days into my 30 to not get stuck paying 2 months of service....
  • Rich Sias (16th)Rich Sias (16th) FreedomPop Newbie, FreedomPop Master, FreedomPop Expert Posts: 3,062 ✭✭✭✭✭
    You need the assistance of @Jorge M. to assign a support ticket to accomplish the switch. Since I referred him, maybe he'll see it today or tomorrow and set you up to get started.
    Be my Valentine ZTE, Victory, LG Volt, 803S, & 4 SIMs
  • Jeff HixJeff Hix FreedomPop Newbie Posts: 11
    just the existing accounts
    the kind of device
    The numbers inside the phone after removing the battery (DEC most often)
    and some privacy info for account verification.
    ========
    Freedompop Customer Service numbers-(888) 743-8107---(888) 906-3184---855) 703-5785---(888) 673-8518---888) 915-2647--(888) 731-1555--(888) 701-1353, Monday-Friday 8am-8pm PDT.
Sign In or Register to comment.