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Internet snail pace

Kim FoleyKim Foley Posts: 17FreedomPop Newbie
Hello
I have a freedom hub burst and am paying for the "Fastest" 10Gb per month plan. Over the past month my internet speeds have plummeted and I'd like to know why. I ran several speed tests and this is an example of the awful speeds I'm getting.
- download speed 1.09 Mbps
- upload speed 0.11Mbps
nothing configuration-wise has changed on my end.
please help.
thanks.
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