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Stuck on Freedompop Setup - "Locating user for device" FOREVER!!!

Daniel PDaniel P Posts: 31FreedomPop Newbie
edited July 2015 in Mobile Phone Service #1
On my Samsung Galaxy S2 up-top status/notification bar I have a spinning icon.
The spinning icon says Freedompop Setup - "Locating user for device".

It spins forever while I am trying to use mobile network.
When I switch back to Wi-Fi it works again.

I tried updating PRL, Profile, Carrier Reset giving them my MSL.
It's still spinning, Forever!!!
Post edited by Daniel P on


  • Daniel PDaniel P Posts: 31FreedomPop Newbie
    edited July 2015 #2
    Any opinions on whether this is because the Samsung Galaxy S2 only gets 3G??? I am willing to upgrade to Samsung Galaxy S4 for 4G LTE and pay for activation. But not if I end up with another Wi-Fi-only/no-mobile phone. I need to have the ability to send and receive occasional mobile phone calls.

    UPDATE: I uninstalled/installed the Freedompop messenger app and it seems to work now.
    Post edited by Daniel P on
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