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Does Freedompop BYOD support Sprint iPad Air 2?

Cheng ChenCheng Chen Posts: 4FreedomPop Newbie
Hello,

I own a Sprint iPad Air 2 and am trying to subscribe the BYOD plan but keep being told "Sorry your BYOD phone is not qualify". According to the official BYOD list, iPad Air 2 should be supported. Am I doing anything wrong or I was sent to a wrong subscribe link? Please help. Thanks.

Comments

  • Ali Ali Posts: 6,735FreedomPop Master, Test Role, iOS Master ✭✭✭✭✭
    @Cheng Chen Please PM me your IMEI numbers so I can file a ticket with Sprint :)
  • Cheng ChenCheng Chen Posts: 4FreedomPop Newbie
    Thanks Ali, I have PM you the IMEI numbers.
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