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Can't activate Sprint Galaxy S4

Matt OlsonMatt Olson Posts: 3FreedomPop Newbie
I recently purchased a slightly used Sprint Galaxy S4. I tried BYOD, but it said the device isn't compatible. I checked swappa and the ESN/MEID is clean. I read elsewhere that the phone needs to be off of Sprint's network for 30 days. Is that true? Can it be "released" earlier? Please help so I can use FreedomPop

Answers

  • Ali Ali Posts: 6,735FreedomPop Master, Test Role, iOS Master ✭✭✭✭✭
    @Matt Olson Please send me your IMEI and MEID numbers so that I can investigate the issue with Sprint!
  • mahadrimahadri Posts: 4FreedomPop Newbie
    Check the MEID on https://ting.com/byod . Swappa doesn't check the financial eligibility status that Sprint does for MVNO activations. If you can activate it there, other users are reporting that you may be able to ask FreedomPop tech support to add the MEID to the FreedomPop database so you can activate it.

    Please let me know if this works or doesn't. I'd like to activate a used Galaxy S5, but FreedomPop's BYOD checker is saying the ones for sale do not qualify.
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