Phone deactivation

Pyro ManiacPyro Maniac Posts: 2FreedomPop Newbie
I'd like to deactivate my Galaxy S4 so that i can give it to a family member. I have bought a Galaxy S5 from NeweggFlash to use on my current account. I'll activate it as soon as my old phone is deactivated.


  • Pyro ManiacPyro Maniac Posts: 2FreedomPop Newbie
    I also noticed that attempting to use the activation link does not work. It instead only shows the list of devices which is only the S4.
  • Jorge Jorge Posts: 3,387 admin
    Hello @Pyro Maniac I will be glad to have a forum agent assist you with your swap request. Feel free to update your thread after the completion of your request so other users with similar requests can view the steps taken :) Please check the email associated with your forum profile as an agent will contact you. Replying to the email from support can be done as you would a regular email (no need to log-in into Zendesk). :+1:
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