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From bad to worse

Ecrof ZtfEcrof Ztf Posts: 4FreedomPop Newbie
First stuck on "DAY 0" for two days (with 125MB left). Now no Text, Talk, or Data info showing up on My Home page. Can someone please take a look?

Answers

  • limeylimey Posts: 674FreedomPop Newbie ✭✭✭
    The Day 0 for 2 days doesn't seem to be that unusual - I see it all the time on my accounts. I'm not sure if the account really does/doesn't reset on time, as I've never been close enough on my data/minutes limits to know for certain which billing period I'm using (by running out).

    That said, one of my accounts was supposed to refresh yesterday, but sat on Day 0 until earlier today, when the phone stopped working - any attempt to call out got a message indicating an unspecified account issue & to call support. Thinking it might be another account glitch, I logged into the web site & checked there, only to find that no issue was shown there, although parts of the information on the phone were missing. I waited for about an hour (whilst I had supper), then checked the phone again before calling support and by this time, the issue (whatever it was) appear to have cleared itself & the phone is now working normally again.

    In short, I think FP may be having some back office issues with their systems today.
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