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Need ESN Check

JOGJOG Posts: 57FreedomPop Newbie
Hello, I found an iPhone 5 32GB on ebay. The seller gave me the IEMI number. I put it through the Freedompop IEMI check, and I got a message: "ERROR: Invaild serial number". Can somebody help me do a secondary check. Thanks. I will PM the number when requested.

Comments

  • [Deleted User][Deleted User] Posts: 12
    Hello @JOG you can try checking with the MEID, you will just need to ask the owner of the phone for those numbers so that you can check it through our system again. :3
  • JOGJOG Posts: 57FreedomPop Newbie
    I apprentice your response. I have the numbers and checked it. The phone can be activated on freedompop. I just need this phone to replace my broken samsung galaxy s4 on my freedompop account. Any advice and infomation would be nice?
  • [Deleted User][Deleted User] Posts: 12
    Hello @JOG you will need to activate the new phone to a new account with a new email and when you have we will be able to replace your new phone with your old one. When this has been done you can contact us through here again so we can assist you with the switch. The link you can use to activate the BYOD is:

    http://www.freedompop.com/byod

    :3
  • JOGJOG Posts: 57FreedomPop Newbie
    Awesome! But, will I still be able to keep my rollover data, plan and phone number on the old account?
  • Jorge Jorge Posts: 3,375 admin
    @JOG Everything on the old account will remain the same after the devices have been swapped :+1:
  • JOGJOG Posts: 57FreedomPop Newbie
    Ok good, I have activated the iphone 5. I am ready for the swap.
  • Jorge Jorge Posts: 3,375 admin
    @JOG I will have a forum agent further assist you with your swap request. Feel free to update your thread after the completion of your request so other users with similar requests can view the steps taken :) Please check the email associated with your forum profile as an agent will contact you. Replying to the email from support can be done as you would a regular email (no need to log-in into Zendesk). :+1:
  • JOGJOG Posts: 57FreedomPop Newbie
    The swap was successful, but at first the phone wasn't able to make calls. I manage to perform a PRL update on my phone by dialing ##873283# on original iphone calling app on wifi. The phone works now. Thanks.
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