Help with downgrading data plan for next billing cycle

Bow

Hi,

I'd like help downgrading my trial Premium 1GB plan to the free plan but I'm not sure if I'll be charged for overages if I do it during the current billing cycle. Is it possible to set the current plan to downgrade when the next billing cycle starts?

Thanks,
Ben

Jorge

Hello @Bow I will have a forum agent further assist you with your downgrade request. Please check the email associated with your forum profile as an agent will contact you. Replying to the email from support can be done as you would a regular email (no need to log-in into Zendesk).