Data Connection Problem

Gregory VernonGregory Vernon Posts: 141FreedomPop Newbie ✭✭
Hi!

I'm having problems connecting to the data services. I've tried to update PRL and profile; both failed and resulted in errors. The ##72786# process outlined in a previous thread by Ali didn't solve the problem.

What else should I try? Would an admin try refreshing my account and see if that helps?

Thanks!

Comments

  • [Deleted User][Deleted User] Posts: 12
    Hello @Gregory Vernon I reviewed your account and noticed your ICCID had not been updated. However, I have gone ahead and updated it and your account. Please attempt to use your device and let us know if any issues arise, thank you! :3
  • Gregory VernonGregory Vernon Posts: 141FreedomPop Newbie ✭✭
    Yes! Sorry, I was on vacation. This solved the problem. Thanks for your help!
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