Why can I only text or call when I am connected to wifi?

Denise TammingaDenise Tamminga Posts: 1FreedomPop Newbie
I can only send/receive texts and phone calls when I am connected to wifi. Can someone please tell me how to fix that problem?

Comments

  • Ali Ali Posts: 6,705FreedomPop Master, Test Role, iOS Master ✭✭✭✭✭
    @Denise Tamminga Does your mobile data work?
  • [Deleted User][Deleted User] Posts: 12
    Hello @Denise Tamminga I will have a forum agent take a look for you. Feel free to update your thread after the completion of your request so other users with similar requests can view the steps taken :) Please check the email associated with your forum profile as an agent will contact you. Replying to the email from support can be done as you would a regular email. :3
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