Data connection is gone

Girish NaikGirish Naik Posts: 11FreedomPop Newbie
A few days ago my s4 stopped receiving data in an area where I usually get 4g lte. It has been 3 days and I haven't received any data connection . I haven't gone over the 500 mb limit. My email is [email protected]

Comments

  • [Deleted User][Deleted User] Posts: 12
    Hello @Girish Naik I will have a forum agent look into this for you. Feel free to update your thread after the completion of your request so other users with similar requests can view the steps taken :) Please check the email associated with your forum profile as an agent will contact you. Replying to the email from support can be done as you would a regular email. :3
  • Girish NaikGirish Naik Posts: 11FreedomPop Newbie
    Ok thank you
  • Girish NaikGirish Naik Posts: 11FreedomPop Newbie
    I have followed the instructions from the email from freedompop providing my freedompop signin id and MEID as requested and since then I have not heard anything from freedompop. Could you let me know as to how long this will take to fix or get an update from freedompop?
Sign In or Register to comment.