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No voice in or out during phone-calls wile on WiFi (works on LTE)

John TandyJohn Tandy Posts: 4FreedomPop Newbie
Data seems to be fine no matter which network the phone is connected to (FreedomPop or home WiFi). Phone-calls work either in or out. But......

No voice in or out When connected to WiFi. Phone-calls both in and out ring and seem to connect when answered, but there is no audio either way. Then the calls seem to time out on their own after 5-10 seconds.

Any thoughts?

Answers

  • [Deleted User][Deleted User] Posts: 12
    Hello @John Tandy I will be happy to have a forum agent assist you on this issue. Feel free to update your thread after the completion of your request so other users with similar requests can view the steps taken :) Please check the email associated with your forum profile as an agent will contact you. Replying to the email from support can be done as you would a regular email. :3
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