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"Registering for Push Notifications" and Android 5.1.1

Joshua BellJoshua Bell Posts: 5FreedomPop Newbie
My Nexus 5 keeps saying "Registering for Push Notifications" until it connects to wifi. I can't receive email or texts until I connect it. Recently I was on a trip and didn't have wifi. I had no real cellular connection and that was not ideal. I contacted support through email and they said to Update PRL and Update Profile. I did so and it hasn't helped. I emailed support back but they haven't responded. Also, my Nexus 5 won't update to Android 5.1.1. It says "Verification Failed" or something similar. What can be done about these things?

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