**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY

Phone has trouble finding LTE from no service or 3g

Robert  Rathbun IIRobert Rathbun II Posts: 54FreedomPop Newbie
I noticed my Nexus 5 will find 3g OK when coming back into service. However when I get back to lte service, the phone will not find the tower unless I switch it to airplane mode or reboot it. Has anyone experienced this? I tried updating the PRL but the problem is still there. It is annoying because I do a lot of mapping.

Comments

  • Bradley BurcarBradley Burcar Posts: 14FreedomPop Newbie
    I had a similar problem. This resolved my issue:

    I had the same problem (no data at all using cellular network) after updating my unrooted Nexus 5 to Android 5.1.1 using the OTA update (build LMY48I), but managed to solve it using these steps:

    Type star#star#4636#star#star in the phone dialer. You will see a rather messy dialog "Phone info".
    Tap the three dots in the upper right corner and tap "Enable data connection".
    This fixed the issue for me.

  • tonypreeth@gmail.com[email protected] Posts: 1FreedomPop Newbie
    Brad you R awesome!!!! :+1:
  • temp4temp4 Posts: 3FreedomPop Newbie
    I second that! Brad, this fixed my recent problem with Nexus 5 with (old) Android 5.1. It recently stopped being able to get 3G service and this seems to have fixed the problem. One can only hope.
Sign In or Register to comment.