**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY
FreedomPop 101: Reactivating Your Dormant Account
Why is my device temporarily deactivated?Your device may go into a temporary dormant state after an extended period with no reported data usage. Should your device be placed in a dormant state, you can simply reactivate it with one click by logging in to your FreedomPop account and clicking the prompt to "Wake Up."
After your device is reactivated, we recommend performing a profile update.
NOTE: In order to update profile, you will need to be connected to WiFi or a data connection. It may take a few times for the update to push through. If the update fails, please try again.
Post edited by Jorge on