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Lg Optimus f3 can't connect with 3G or 4g

DD Posts: 30FreedomPop Newbie
I recently downgraded to the free service and noticed that I can no longer connect via 3G or 4g. It shows a 3G connection but then it can't pull up any sites. Help?

Comments

  • Ali Ali Posts: 6,735FreedomPop Master, Test Role, iOS Master ✭✭✭✭✭
    @D did you try updating your PRL and Profile over Wi-Fi? It's under System Updates in settings :)
  • DD Posts: 30FreedomPop Newbie
    yes, i did try to do that. didn't solve it. :(
  • [Deleted User][Deleted User] Posts: 12
    Hello @D I took a look at your account and was able to see that your device was temporarily suspended which caused this issue. It has been fixed, your service should be working now. Please attempt to use the device!
  • DD Posts: 30FreedomPop Newbie
    yes, it works now. thank you. Can you help me understand why the phone was suspended?
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