How to submit a ticket?

William PattersonWilliam Patterson Posts: 22FreedomPop Newbie
Is there a link or something??

I always see users submitting tickets on other's behalf.
Making money is not the same as being wealthy.


  • [Deleted User][Deleted User] Posts: 12
    Hello @William Patterson I would be happy to have a forum agent assist you, would you please first let me know what kind of issue you are having?
  • leiwang2012leiwang2012 Posts: 21FreedomPop Newbie
    I couldn't find the link to submit tickets either. I have a Samsung Galaxy S3 activated with Freedompop. I got it cracked and wants to bring another one updated to Freedompop. How can I do that? I don't think I need to pay another $20 activation fee since it is not a new activation, it is a replacement. Thanks!
  • majiemailmajiemail Posts: 1FreedomPop Newbie
    @Karina I need do carrier reset on my htc evo 4g. Can you get me the MSL code? Thanks. My phone can not make call on 3g only even I see all bars (cell signal is good) but works on wifi
  • david ramagedavid ramage Posts: 1FreedomPop Newbie
    Have not even used it and you charge me $29.85 I had to go to mcdonalds this morning to get on line
  • chantel mccartchantel mccart Posts: 1FreedomPop Newbie
    I need msl code for Samsung nexus
  • William D MayWilliam D May Posts: 1FreedomPop Newbie
    I had to do a factory reset on my Moto E (2nd Gen) and now my phone number is not in the Settings, About Phone, Status. How can I edit the Status and get the phone number to display?
  • markomarko Posts: 1FreedomPop Newbie
    ditto on needing MSL code for HTC Evo 4g. This device was purchased through you. Tried to run the Android app for MSL codes without success. tried 000000, 111111, 123456, no luck.

    it is frustrating when support page instructs us to submit a ticket, but there is 'NO POSSIBLE WAY' to find a link to do so.
  • ladylynnladylynn Posts: 1FreedomPop Newbie
    I was charged 2 different times on my bank account for $39.00 dollars WHY I've never had any kind of service with y'all never I want my money back now
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