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Activate SG4 Triband SPH-L720T BYOD

Hello! I have read that this phone isn't the easiet to activate, so I will be patient. I purchased it only days before the SG4s from freedopop went on sale. If only I had waited! But here it is, and its a sweet phone! I am not getting past validating the MEID. I will add further info in the following comments:
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Answers
I did call Sprint and they confirmed that there is no outstanding balance. I also managed to get them to unlock the phone for me, and they gave me an "unlock code". I gather that this "unlock code" is the same as the MSL number? Or perhaps it is the SPC number?
I did update the phone to Lollipop, 5.01. I have come across some information that this might have been a mistake, that the apps or such are not supported on Lollipop, but I didn't know this before I upgraded. I am willing and able to install any ROM that would make it possible for me to activate. I've installed several different ROMs on my old phone (a Motorola Triumph).
I have installed the FreedomPop apps. The diagnostic app seems to work but doesn't report anything unexpected. MyFreedomPop crashes almost immediately after attempting to login. The phone and messaging app asks me to select an international calling plan, and when I try to select the free plan it gives me an error. I cannot send a message or make a call with the phone and messaging app.
Please help! I am eager to get this phone activated and perhaps become an Ambassador if I can recommend my experience.
Thanks for your attention!
Common issues related to FreedomPop Devices:
https://forums.freedompop.com/discussion/10896/battery-issues-please-read-this#latest
If you are having trouble with the FreedomPop messaging app registering, always try uninstalling it and then reinstalling it. If that doesn't work download push notification fixer (no root) from the play store. make sure both intervals are set to 5 minutes and click apply.
I don't work for FreedomPop
For those of you living on the East Coast that's 12PM - 8PM EST 7 days a week.
Common issues related to FreedomPop Devices:
https://forums.freedompop.com/discussion/10896/battery-issues-please-read-this#latest
If you are having trouble with the FreedomPop messaging app registering, always try uninstalling it and then reinstalling it. If that doesn't work download push notification fixer (no root) from the play store. make sure both intervals are set to 5 minutes and click apply.
I don't work for FreedomPop
Still not ready to give up though, because I haven't been given a good explanation on why this phone can't be activated.
But the original owner, and Sprint, say that there is not.
Can you help fairthomas with this?