Charged $4.99 for new number though it said FREE with purchase of new device.

Face JohnFace John Posts: 33FreedomPop Newbie
edited September 2015 in Mobile Phone Service #1
So i bought the LG Volt from Freedompop right and it told me to choose a new number FOR FREE, since it was a new phone but i was charge $4.99. Can i get a refund or something that seems dumb considering it said FREE.
Post edited by Face John on


  • Hello @Face John I apologize for this inconvenience, I have gone ahead and refunded you. Please note it will take 3-4 business days to appear on your bank account. I will be PMing you to further assist you on this issue.
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