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No service

Binoy AliasBinoy Alias Posts: 8FreedomPop Newbie
I don't have service on my phone!


  • Ali Ali Posts: 6,735FreedomPop Master, Test Role, iOS Master ✭✭✭✭✭
    @Binoy Alias What kind of errors do you receive?
  • Jorge Jorge Posts: 3,376 admin
    @Binoy Alias When you disable the Automatic Top-Up feature your account will be suspended when you reach the top-up threshold. However, if you exceed your free data allotment in a single session, your account may switch to pay-as-you-go mode. Note that data usage reporting may be delayed by up to three hours.
    Our system suspends activity if you are within 100MB of your monthly data allotment and your account has a credit balance of less than $2.
  • Binoy AliasBinoy Alias Posts: 8FreedomPop Newbie
    I got shared data from friends and it is above 200mb now, still I don't have service !
  • Binoy AliasBinoy Alias Posts: 8FreedomPop Newbie
    My new billing cycle started and still no service !
  • Hello @Binoy Alias

    I took a look at your account and was able to see that your service resumed today, 7 min from the time you contacted us. Are you able to use your device now?
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