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Need to Activate

Hello,

I just received one of the FreedomPop MiFi 4082 units. When I attempt to set it up, I get 'Activation failed'. I've done the hard reset, but it always fails on the activation.

On my account I already have one device, do I have to only have one device active at a time? If so, how can I just deactivate the other device(s) and get the new MiFi to activate?

Is there a secret door I need to knock on?

Help?

Thanks...

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