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Downgrade unlimited to basic 200

Lucy DoLucy Do Posts: 1FreedomPop Newbie
The following error occurs when attempting to downgrade the voice plan: We've experienced a problem changing your Data Plan due to a billing error. Please update your payment method on the Billing Settings page, and try again.

I updated the billing settings but it didn't help.


  • Hello @Lucy Do

    This is in regards to your HTC EVO correct? If so can you please PM confirming it is, I will further assist you through there with your issue. Thank you!
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