How to get incoming calls to be picked up by Hangouts?

James_in_UtahJames_in_Utah Posts: 244FreedomPop Newbie
Hi,
All of my incoming calls to my Google Voice number are coming into the FP messaging app. Is it possible to have this come into the Hangouts app? I understand if calls to the native FP phone number go to the FP app, but why are my GV number calls being answered by FP app? I did go into the Hangouts settings and there is a checkbox that says "Incoming phone calls" and I have that box checked. It still doesn't catch the incoming calls. Any help would be appreciated.
James

Comments

  • IOS_Iphone5IOS_Iphone5 Posts: 1FreedomPop Newbie
    Yes, you can have your calls come to the Hangouts app. Go and login to your google voice account, go to settings, under the phone tab there is a "forward calls to:" section. Uncheck your freedompop phone number. This will stop it from sending the Hangouts calls to your FP app.

    I believe this should take care of your problem. One major thing to note is if using IOS when the hangouts incoming call comes up on the lock screen make sure to slide the Hangouts app and not the "slide to unlock".

    Cheers
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