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Monthly fee??????

Thinker76erThinker76er Posts: 21FreedomPop Newbie
Well, my device is pending about one month, but my card is charged a monthly fee is 25.99 dollars today.
So what happened on my monthly services? Where is my device?
Have a nice day

Comments

  • Jorge Jorge Posts: 3,376 admin
    Hello @Thinker76er sorry about the charges prior to having received your device. I have gone ahead and processed a refund for the charge and have contacted our shipping department to ensure that your LG Volt order will be shipped soon, I apologize for any inconvenience this may have caused on your end. Also, please allow 3-5 business days for the refund to reflect on your end :)
  • Thinker76erThinker76er Posts: 21FreedomPop Newbie
    Jorge M. said:

    Hello @Thinker76er sorry about the charges prior to having received your device. I have gone ahead and processed a refund for the charge and have contacted our shipping department to ensure that your LG Volt order will be shipped soon, I apologize for any inconvenience this may have caused on your end. Also, please allow 3-5 business days for the refund to reflect on your end :)

    Thanks
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