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Need to deactivate device

JohnKJohnK Posts: 10FreedomPop Newbie
I need to get my phone deactivated and would prefer not to have to spend a long time calling customer support. I have a Samsung Galaxy S2. Thanks.

Best Answers


  • JohnKJohnK Posts: 10FreedomPop Newbie
    @weanut Thanks. I just got off the phone with customer service and they have deactivated the device. I went to swappa to check the ESN and it stills shows the phone as activated. Any idea how long it takes for this information to get updated?
  • weanutweanut Posts: 309FreedomPop Newbie, FreedomPop Expert ✭✭✭
    it shouldn't be more than a few days i believe. i'm double checking on that, will let you know.
  • Jorge Jorge Posts: 3,376 admin
    @JohnK are you attempting to activate the device with Sprint?
  • JohnKJohnK Posts: 10FreedomPop Newbie
    The phone doesn't work. I'm giving it to someone and they requested that I get the phone deactivated.
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