Phone number got switched when I got a new tablet device

Nick_RNick_R Posts: 6FreedomPop Newbie
I have a strange problem and I was wondering if someone from FreedomPop staff could help me here. I had an HTC EVO phone for about a year now and it was working fine. Last weekend I ordered Samsung Galaxy Tab 3 from FreedomPop and it was delivered to me yesterday. When I placed my order for the Tab 3 I also got a new phone number for it and was billed $4.99. However, something very strange happened. The phone number I got for Tab 3 went to my HTC EVO, which had a different phone number. What I would like to do is to use the new phone number with the Tab 3. As far as HTC EVO, I would like that deactivated from FreedomPop, since I don't really need to carry two devices. I tried calling FreedomPop but their offices are closed until Monday. Please, help. Thanks.

Comments

  • Hello @Nick_R

    I took a look at your account and was able to see that you have been assisted with this by another agent, please let us know if you come across any other issues. Thank you!
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