**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY
Need to deactivate my device
Hi there, I requested to deactivate my Samsung Galaxy S5, but I am not sure if it was successfully deactivated because when I tested the IMEI on sprint device checker, it showed me my Samsung Galaxy S5 was still active with FreedomPop. Please help, thanks so much in advance.