My FreedomPop phone literally started on fire, how do I replace?
Yup, smelled a horrible burnt plastic odor, turns out my phone was burning. I think it should have lasted a year, but oh well. I want to replace my phone, but when I sent a message to customer service several days ago, they never replied. Why isn't there a link in my account page for replacing device? I'd rather not lose my friends, minutes, phone number etc. by starting over. Why is it so hard to replace my FreedomPop phone when it burns, melts, and quits working? If anyone has a link please let me know. I can't call them because my phone melted and quit working.