**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY

Need help with Virginmobile phone (HTC Desire 601)

fxstsfxsts Posts: 1FreedomPop Newbie
I activated my Virgin Mobile HTC Desire 601. It passed the eligibility checker and went through the activation process all the way. I now have a new active account and a phone number assigned. However, the phone does not seem to be working. I can neither maker or receive phone calls. Please let me know what I missed out.


  • Ryan Radford 2Ryan Radford 2 Posts: 633FreedomPop Newbie ✭✭✭
    Have you installed the FreedomPop messaging app? You have to use that app to make and receive calls and texts
    Want a free lte sim? Message me and ill give you a credit card to purchase it!

    Common issues related to FreedomPop Devices:

    If you are having trouble with the FreedomPop messaging app registering, always try uninstalling it and then reinstalling it. If that doesn't work download push notification fixer (no root) from the play store. make sure both intervals are set to 5 minutes and click apply.

    I don't work for FreedomPop
Sign In or Register to comment.