**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY

switching phones on account

jackalopemongerjackalopemonger Posts: 3FreedomPop Newbie
I recently purchased a new phone and in doing so, created a new FreedomPop account. I'd like to move the new phone to my old account, replacing my old phone.

Old account
Phone: 978.844.4217
Email: [email protected]
Device: LG Viper 4G LTE

New account
Phone: 325.480.9359
Email: [email protected]
Device: iPhone 5

Thanks in advance for the help!


  • Hello @jackalopemonger

    I have moved your iPhone 5 to your old account as you requested. In case the correct number fails to show please attempt the following steps below:

    To refresh your activation data please follow the following steps:

    Open the "Messaging" app
    Press the "Menu" in upper left corner
    Scroll down and press "Sync Account Data"

    This should correct your issue.
  • jackalopemongerjackalopemonger Posts: 3FreedomPop Newbie
    Thank you!
Sign In or Register to comment.