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Phone Support has failed to activate my device 3 times.
I just bought a Moto E LTE 2nd Gen device from FreedomPop. I have only been able to use the phone via wifi. I called customer support on 12/11 and 12/16 and they told me the phone is deactivated and it should work within 24-48 hours. On 12/18, they said they would activate it immediately but he ran into a snag and told me to try it in 2 hours. On 12/19 it is still not working. Can someone please help. My reference number is 151216-000285.