Can't Connect to Internet Anymore

Darius BieberDarius Bieber Posts: 5FreedomPop Newbie
Hey everyone. Thanks in advance for any help and Happy Holidays.

I have a Franklin Wireless U600 USB stick. I haven't had any problems with it since I got it last year around this time. However, this September FreedomPop announced it would no longer support 4G with my device. No problem. I was able to browse last month on 3G with no problems and almost used all my Data Cap Space.

However, now everytime I try to connect it says Connected but my browser will not open any webpages. Moreover, my Internet Access says "Additional Log On May Be Required" and its status is "No Internet Access"

I have attached a photo which shows what I'm dealing with. Any help will be greatly appreciated!


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