Can I please have someone from customer service switch a new phone with an old phone for me?

hotschatzhotschatz Posts: 15FreedomPop Newbie
The screen was broken on the old original phone, and I have replaced that phone with a new one. Unfortunately, I have registered the new phone under the same email address as the original, now broken phone. Can I please have someone transfer the old phone number to the new Motorola Moto E, 2nd Gen phone?


Best Answer


  • hotschatzhotschatz Posts: 15FreedomPop Newbie

    I ended up calling Customer Service, and they put the old number on the new phone. I actually DID put the new phone on a different email account, so now I have two phones, two different accounts, and they were swapped correctly.

  • @hotschatz

    Great, thanks for the update! :3
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