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Billing phone number required?

tbmbesttbmbest Posts: 7FreedomPop Newbie
I have two questions when I try to transfer phone numbers from T-Mobile family plan.

1. Freedompop asks for "billing phone number". I contacted T-Mobile and they say they don't have anything like that. Is it primary phone number of my T-Mobile account?
2. I currently have two phone numbers in my Freedompop account. When I try to transfer tmobile number to phone 1 by clicking "Transfer Existing Number" tab, it shows Phone 2 not Phone 1. I'm afraid to proceed since it may actually transfer all tmobile numbers to phone 2. Is this a bug in the web page?


  • Stefani WilliamsStefani Williams Posts: 81FreedomPop Newbie
    @tbmbest To address your first question, I just went through this with Sprint for my parents. I assumed the billing number would be their landline, but the Sprint rep insisted that it was actually my dad's existing Sprint number (the same number being ported). I know it may be different with T-Mobile, but hopefully that helps.
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