I downgraded from 2GB to 1GB data plan

Paul de la PenaPaul de la Pena Posts: 4FreedomPop Newbie
My credit card was charged for the monthly fee on January 13th. Then, I downgraded on the 14th to the 1GB plan. Then, I was charged another $10.99. Please refund the charge for the 2GB data plan that I was originally on.

Also, what is the status of the replacement phone? Ticket 160104-001710.

Thanks,
Paul

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