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Device switch

Kyle MarshallKyle Marshall Posts: 46FreedomPop Newbie
Hello,
I took advantage of a FreedomPop sale last week and now I need two devices switched per support ticket 160211-002249 and 160211-0022.
I'd like it to not take the usual week that email support usually does just for the initial reply to a support ticket, where they don't properly read the ticket but respond anyway.

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