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Everything Mifi 500, Connection Issue? Passwords Issues? User Guides?

njfulwider5njfulwider5 FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer Posts: 10,413 ✭✭✭✭✭

FreedomPop Mifi 500






If your having connection issues, Please go online and make sure you have more than 100mbs left on the account. Freedompop/Sprint likes to suspend the data when it gets close to the 100mbs data cap, because of Sprint's 3 hour delay. Please verify you have more than 100mbs. If you do, please try the next step.

Try to update the Profile and PRL. PRL is to help get a stronger 3g signal and the Profile update will help you connect to a local Sprint tower more efficiently. Freedompop uses Sprint for all of its 4G and 3G Data needs

Here is how to update to the profile and PRL-

Note: Make sure you are connect to the Hotspot using the USB(Tethered) or Wirelessly. Make sure when you connect to the Hotspot Wirelessly, that the Hotspot is the only internet connection. If you have any Ethernet plugged into your home network, on the PC or Laptop, please unplug. If your connected, via USB, make sure that your WiFi is not connected to another network.

1. Connect your computer to your MiFi 500

2. Go to http://sprinthotspot or http://192.168.1.1 and log in (default password is "admin")

3. Click on Settings on the left hand side of the page

4. Click on the Device tab

5. Make sure you're on Software Update tab within Device

6. Click "Update Profile" and when that completes, click "Update PRL"

Once updated, you should have connection again. This will get the MiFi 500 back on track to receive a signal, to broadcast Wi-Fi to the device you want to use.

If the update to the Profile and PRL has any issue, you can try it this way (update the Data Profile only)>>

http://support.sprint.com/support/tutorial/Update-data-profile-MiFi-500-LTE-by-Novatel-Wireless/WScenario_542_48945_771_en_1390-dvc7550008prd

This way might ask for a MSL code, if it does, please message me and I’ll give you the instructions to find the MSL code.

Passwords, and How to change them-


To access your Wi-Fi name and Wi-Fi password after the initial power up or a device reset:

1. Power on your MiFi 500.

2. Press OK to select Menu and display the Menu screen.

3. Use the navigation buttons to scroll to the Wi-Fi option and press OK to select More and display the Wi-Fi screen.

4. Press OK to select More and display your Wi-Fi name and password.

Freedompop likes to use ( freedompop ) as the password.


Here is a great way to change the Network name and SSID/Password for added security-

http://support.sprint.com/support/tutorial/Change-the-network-and-security-settings-MiFireg-500-LTE-by-Novatel-Wirelesstrade/WScenario_542_48945_771_en_169-dvc7550008prd

Change the administrative password for even more added security here-

http://support.sprint.com/support/tutorial/Change-the-admin-password-MiFireg-500-LTE-by-Novatel-Wirelesstrade/WScenario_542_48945_771_en_1088-dvc7550008prd

All MiFi 500, please use these tutorials-

http://support.sprint.com/support/tutorials/external/device/dvc7550008prd

Sprint's Main page for the unit, great to use for troubleshooting-

http://support.sprint.com/support/device/Novatel_Wireless/MiFireg_500_LTE_by_Novatel_Wirelesstrade-dvc7550008prd

Here is the User Guide-

http://support.sprint.com/global/pdf/user_guides/novatel_wireless/mifi_500_lte/mifi_500_lte_by_novatel_wireless_ug.pdf

Here is the Quick Start Guide-

http://support.sprint.com/global/pdf/user_guides/novatel_wireless/mifi_500_lte/mifi_500_lte_by_novatel_wireless_gsg.pdf

Why does my Hotspot/Modem/USB show Data usage before any usage?-

The Data Usage Monitor/Calculator you see on your device is not synced with the Data you have on your account. This is just a program placed on the device to help you monitor the Data you use. If you receive your device and it shows any usage, this will not reflect on your account. Normally you will find a way to reset this Monitor/Calculator, in your User guide or the Instruction Manual. Typically if you want this to show the data you have on your account, you would reset this on Day 1 of your Plan, before any usage. You will also find that this Monitor/Calculator is not 100% Accurate. But it will give you a rough idea of the Data you use on the device, and becomes very handy once you learn how to use.




Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

Post edited by njfulwider5 on

Comments

  • Alan StubbsAlan Stubbs FreedomPop Newbie Posts: 1
    How do I get a portable WiFi unit , can't find anything on the site too order one ???
  • njfulwider5njfulwider5 FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer Posts: 10,413 ✭✭✭✭✭
    @Alan Stubbs
    Just sent you a DM with all the links I could find from last week.

    Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

    Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

  • Bryant LoftinBryant Loftin FreedomPop Newbie Posts: 2
    Whats the 'name' / current version we should be seeing? Attempting to update says "There were errors while updating the profile." and im wondering if im already up to date? Update History say's "10/19/2014... 9x15SPE-45.05-1.83.4.8.. success"

    attempting to update PRL also fails.

    One last thing. I'm current on 3G do i need to be on a LTE to do updates? Would that make a difference?
This discussion has been closed.