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Everything Netgear Zing, Connection Issue? Passwords Issues? User Guides?

njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
edited October 2016 in Netgear Zing #1

Netgear Zing

If your having connection issues, Please go online and make sure you have more than 100mbs left on the account. Freedompop/Sprint likes to suspend the data when it gets close to the 100mbs data cap, because of Sprint's 3 hour delay. Please verify you have more than 100mbs. If you do, please try the next step.

Try to update the Profile and PRL. PRL is to help get a stronger 3g signal and the Profile update will help you connect to a local Sprint tower more efficiently. Freedompop uses Sprint for all of its 4G and 3G Data needs

Here is how to update to the profile and PRL-

Note: Make sure you are connect to the Hotspot using the USB(Tethered) or Wirelessly. Make sure when you connect to the Hotspot Wirelessly, that the Hotspot is the only internet connection. If you have any Ethernet plugged into your home network, on the PC or Laptop, please unplug. If your connected, via USB, make sure that your WiFi is not connected to another network.

On Your Computer(update Profile and PRL)-

1. On a computer that is connected to the Mobile Hotspot network, open the web browser and enter in the address bar. Press Enter.

2. Enter the administrator password and click Sign In.

Note: The default password is password.

3. Click Settings.

4. Tap Network.

5. Click "Update Profile" and when that completes, click "Update PRL"

Great Tutorial on the computer-


Note: Tutorial can be used for both Profile and PRL.

On Your Netgear Zing(update Profile and PRL)-

1. Tap Settings

2. Tap Network.

3. Tap the down arrow.

4. Tap Updates.

5. Tap "Update Profile" and when that completes, Tap "Update PRL"

Great Tutorial on Zing-


Tutorial can be used for both Profile and PRL.

Passwords, and How to change them-

To see the passwords on the Zing Screen-

To access your Wi-Fi name and Wi-Fi password after the initial power up or a device reset:

1. Tap Home

2. Tap Wi-Fi.

3. Tap Main Wi-Fi or Guest Wi-Fi to see or change that network’s name and password.

Note: See Page 116/117 of the User Guide to see how to configure the letters and numbers.

Master Passwords Freedompop uses-

To connect to your device's Wi-Fi "Main" (default password is "freedompop") all lowercase, no quotations

To connect to your device's Wi-Fi "guest" (default password is "password") all lowercase, no quotations.

To connect to your administrative settings will either be ("admin" or "password") all lowercase, no quotations.

Here is a great way to change the Network name and SSID/Password for added security-


To do change it on the Zing(To see the passwords on the Zing Screen)

Change the administrative password for even more added security here-


All Netgear Zing, please use these tutorials-


Sprint's Main page for the unit, great to use for troubleshooting-


Here is the User Guide-


Here is the Quick Start Guide-


Why does my Hotspot/Modem/USB show Data usage before any usage?-

The Data Usage Monitor/Calculator you see on your device is not synced with the Data you have on your account. This is just a program placed on the device to help you monitor the Data you use. If you receive your device and it shows any usage, this will not reflect on your account. Normally you will find a way to reset this Monitor/Calculator, in your User guide or the Instruction Manual. Typically if you want this to show the data you have on your account, you would reset this on Day 1 of your Plan, before any usage. You will also find that this Monitor/Calculator is not 100% Accurate. But it will give you a rough idea of the Data you use on the device, and becomes very handy once you learn how to use.

Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

Post edited by njfulwider5 on
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