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Everything Franklin U770, Connection Issue? User Guides?

njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
edited February 2016 in Using Your Devices #1

Franklin U770





If your having connection issues, Please go online and make sure you have more than 100mbs left on the account. Freedompop/Sprint likes to suspend the data when it gets close to the 100mbs data cap, because of Sprint's 3 hour delay. Please verify you have more than 100mbs. If you do, please try the next step.

Try to update the Profile and PRL. PRL is to help get a stronger 3g signal and the Profile update will help you connect to a local Sprint tower more efficiently. Freedompop uses Sprint for all of its 4G and 3G Data needs

Here is how to update to the Profile and PRL-

Note: Make sure you are connect to the USB Only, no other Internet devices or Modems, just the hotspot.

1. In an Internet browser, enter http://sprintmodem or http://192.168.1.1 in the address bar and press Enter.

2. Enter the Administrator password in the Password field and click OK.
Note: The default password is admin.

3. Click Settings.

4. Click Advanced Settings.

5. Click Updates.

6. Under Device Updates, click Update PRL.

7. Click Update.

8. If a PRL update is available, follow any prompts to complete. Otherwise, click OK. The PRL is now up to date.

9. Under Device Updates, click Update Profile.

10. Click Update

10. If a Profile update is available, follow any prompts to complete. Otherwise, click OK. The Profile is now up to date.

Once updated, you should have connection again. This will get the u770 back on track to receive a signal, to broadcast 4G & 3G to the device you want to use.


Here is how to connect to your device Via USB the first time-

http://support.sprint.com/support/tutorial/Activate-your-device-Sprint-PluginConnect-TriMode-USB/WScenario_542_44008_771_en_1064-dvc6740005prd

Change Administrators Password-

http://support.sprint.com/support/tutorial/Change-the-admin-password-Sprint-PluginConnect-TriMode-USB/WScenario_542_44008_771_en_1088-dvc6740005prd


All U770, please use these tutorials-

http://support.sprint.com/support/tutorials/external/device/dvc6740005prd


Sprint's Main page for the unit, great to use for troubleshooting-

http://support.sprint.com/support/device/Sprint/Sprint_PluginConnect_TriMode_USB-dvc6740005prd


Here is the User Guide-

http://eguides.sprint.com/support/eguides/sprintpluginconnecttrimodeusb/index.html#sprint_plug-in-connect_tri-mode_usb_eguide/welcome.html


Here is the Quick Start Guide-

http://support.sprint.com/global/pdf/user_guides/sprint/plugin_connect_tri_mode_usb/plugin_connect_tri_mode_usb_by_sprint_gsg.pdf

Great Tips and Trick, User Guides and How to's in my Signature-(Take a Peek)

Hope you find any post I have created helpful. Please look for my How to-s(Downgrading-100% Free) and (How to use the FreedomPop Community), or my Guides on FreedomPop Devices(Phones) and (Hotspots). Here is one on (FreedomPop Plans). Here is one on all (FreedomPop Apps). He is one on(Traveling with your GSM Global Sim?) or Common Question about the (GSM Global Sim). You can PM me anytime by clicking this link here njfulwider5. Than click the BUTTON with the (Small Envelope), to left of the word (MESSAGE). I will do my best help. Welcome to FreedomPop

Post edited by njfulwider5 on
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