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Is Premium Voice Service $3.99 per week or is it $3.99 per month?

JB0481JB0481 Posts: 1FreedomPop Newbie
Is Premium Voice Service $3.99 per week or is it $3.99 per month? I was charged $3.99 for one week of the service. Your billing practices seem to be a bit on the sneaky side.

Answers

  • Rich Sias (16th)Rich Sias (16th) Posts: 3,124FreedomPop Newbie, FreedomPop Master, FreedomPop Expert ✭✭✭✭✭
    It is monthly. Some have been struck with double charging. Freedompop has been very agreeable to issuing credits back when requested.
    Be my Valentine ZTE, Victory, LG Volt, 803S, & 4 SIMs
  • njfulwider5njfulwider5 Posts: 10,413FreedomPop Newbie, FreedomPop Master, Test Role, FreedomPop Expert, FreedomFan, Android Master , FP Flyer ✭✭✭✭✭
    @JB0481

    when you go into Billing overview does it show up as 2 charges for PV?

    http://www.freedompop.com/billing_overview.htm

    Just take a quick peek and make sure you don't have more than one service plan. The only sneaky charges I have ever know to sneak up on members are the Service plans they forgot they purchased when they first activated. On occasion, you might get a double charge. The Great thing about Freedompop, there is no argument. If Freedompop find they are wrong they refund the charge pretty quick.

    Take a peek and get back to us.

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  • teal4 twoteal4 two Posts: 33FreedomPop Newbie
    It is not clear to me what $3.99 per month means for the first month. If your account starts on the 1st of each month and you sign up on the last day of the month, you will probably get billed the next day for the next month. There doesn't seem to be any prorating for the first month.
    Correct me if I am wrong, but that is what happened to me (except i didn't even get the service i paid for).
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