iPhone only connecting to 3G, not 4g or LTE

mgtzmgtz Posts: 15FreedomPop Newbie
Hello, for a few days my phone has not been able to get service. It shows I am connected through 3G, but never 4g or LTE. I cannot make calls, text or use data. What do I need to do resolve this issue?


  • mgtzmgtz Posts: 15FreedomPop Newbie
    My phone seems like my service has been disconnected. It will only connect to 3G (which does not work) and will not connect to 4G or LTE. I am not able to use my cell phone unless it is connected to wifi. What steps do I need to take to resolve this? Thank you.
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