Transfer Number from RMA?

stephenfpfstephenfpf Posts: 5FreedomPop Newbie

My 1st Galaxy S5 arrived with 4 problems.

Replacement phone arrived today (still has 2 of the 4 problems, but better tha the first phone....)

I was told that my original number would transfer to the new phone, but phone is telling me that I need to request a number.

What do I need to do to get my original number transferred to tbe new phone? I am tempted to swap SIM cards, but not until someone tells me this is the correct action. (My concern is that tbe old SIM may nave been set as inactive.)



  • stephenfpfstephenfpf Posts: 5FreedomPop Newbie
    Update: Replacement phone will not charge, so not much point in transferring the number over. Looks like I will be talking to support again on Monday.
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