Transfer Number from RMA?

stephenfpfstephenfpf Posts: 5FreedomPop Newbie

My 1st Galaxy S5 arrived with 4 problems.

Replacement phone arrived today (still has 2 of the 4 problems, but better tha the first phone....)

I was told that my original number would transfer to the new phone, but phone is telling me that I need to request a number.

What do I need to do to get my original number transferred to tbe new phone? I am tempted to swap SIM cards, but not until someone tells me this is the correct action. (My concern is that tbe old SIM may nave been set as inactive.)

Stephen

Comments

  • stephenfpfstephenfpf Posts: 5FreedomPop Newbie
    Update: Replacement phone will not charge, so not much point in transferring the number over. Looks like I will be talking to support again on Monday.
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